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Privacy policy
INTRODUCTION. At Lone Oak Pharmacy, Inc. and loneoakpharmacy.com we are committed to ensuring your online privacy, and this guides every decision we make about how, where, and when to collect your personally identifiable information on our website. Additionally, we are committed to providing you with the best service possible. The personal and medical information that we receive from you is vital for us to help you maintain your health. We have provided this notice to describe the online information collection and use practices at loneoakpharmacy.com. This document describes the choices you can make about the way your information is collected and used. Your online privacy is important to us and we want you to be assured that your personal information is properly safeguarded.

In some circumstances, Lone Oak Pharmacy, Inc.'s use of your information will also be subject to the requirements of the Health Information Portability and Accountability Act (frequently referred to as 'HIPAA'). For example, when you are submitting information for prescription refills we are subject to the requirements of HIPAA. In those circumstances, the terms of Lone Oak Pharmacy, Inc.'s HIPAA Notice of Privacy Practices will apply.

PRIVACY GUARANTEE. Loneoakpharmacy.com is owned and operated by Lone Oak Pharmacy, Inc. We are the sole owner of our customers' personally identifiable information. Your personally identifiable information is information that can be used to contact or identify you. Your name, home address, telephone number, and email address are examples of personally identifiable information. We do not sell, rent, loan or give your personal information to any non-affiliated third parties, except as described in this Policy. We may transfer your personal information to companies that perform services on our behalf or, if you opt in, to companies whom we believe may offer you related services or products that may be of interest to you. We notify businesses to which we transfer your personal information that the information was shared with us under this Privacy Policy. If you tell us that you do not wish to have this information used for further contact, we will remove you from our distribution list. With a customer's permission or if a customer chooses to use the services of our partners, we may pass certain personally identifiable information to partners. We may also share non-personally identifiable information with partners as, for example, with fulfillment house or other businesses that help us provide services to you.

TYPES OF RECOMMENDED USERS FOR THIS SITE. This website is not intended or designed to attract users under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18 and instruct users under 18 not to send us any information to this website. This website is designed for users from the United States. Users from other countries are advised not to disclose personal information unless they consent to having their information used as set forth in this website's privacy policy rather than under the law of user's home country.

WHAT INFORMATION WE COLLECT. We collect personal information you provide when using the loneoakpharmacy.com website. Your name, password, home address, medical information, email address and date of birth are examples of personally identifiable information. This information is necessary to respond to your questions, provide you additional healthcare information, or process your order.

INFORMATION YOU GIVE US AND YOUR CONSENT. By visiting our web site and using the services and features that we have made available, you consent to our collection and use of information in the manner we have described for you in the "How We Use Your Information" section below. You also consent to the terms and conditions that we have posted on our web site.

HOW WE USE YOUR INFORMATION. The personal and medical information we receive from you enables us to provide you individualized customer service. That customer service may include communications with Lone Oak Pharmacy pharmacists, providing healthcare information, special product offers, and administering contests, surveys or promotions. We may occasionally send useful information to you by e-mail, including new products and when specials or promotions become available.

We never sell or rent your personal information to any third parties. We will not share or intentionally release personal information other than to you, Lone Oak Pharmacy, Inc. and its subsidiaries, your authorized representatives including medical professionals and our agents, who are employed to perform functions on our behalf. These functions may include sending postal mail and e-mails, delivering packages, fulfilling orders, analyzing information or processing payments. Our agents may not use personal information for any purpose other than in performing their functions for the Lone Oak Pharmacy, Inc. We also may be required by valid legal process (warrants or subpoenas), to prevent harm or injury (such as product recalls or other circumstances) or by law to disclose your medical and personal information.

You also have the right not to disclose your medical history to us. We encourage you to complete the information so that we can give you the most comprehensive health care possible. Lone Oak Pharmacy, Inc. holds all this information in the strictest privacy.

LINKS TO OTHER SITES. We may provide links to other sites that we believe offer our customers useful products and services. Although our website contains links to other sites, we will not share your personal information with these sites without your permission. We do not make any endorsement of or representation or warranty regarding linked sites or their content since they are not controlled by Lone Oak Pharmacy, Inc. This Privacy and Security Policy applies only to activities conducted and personal information collected on this loneoakpharmacy.com website. We are not responsible for the privacy policies or security procedures of these links. We suggest you review a linked site's privacy and security policy before entering any information.

FRAUDULENT SITES, SPAM & PHISHING. Please be aware that there may be fraudulent websites that illegally use Lone Oak Pharmacy, Inc. logos, and other aspects of the Lone Oak Pharmacy brand. Lone Oak Pharmacy is in no way associated with any fraudulent websites. These sites may circulate their presence on the Internet via spam email, or through fraudulent phishing practices.

These sites have not been authorized by Lone Oak Pharmacy, Inc. to use our name and we work aggressively to identify their source and have them shut down. If you are in receipt of this type of spam email, to help protect your privacy you should avoid replying to it or forwarding it to other people.

SPYWARE. Spyware is a data collection technology that is downloaded to a consumer's personal computer which aids in gathering information about that person or organization without their knowledge. It can enter your computer as a software virus or as a result of installing a new program. It is used to gather information about your personal Internet usage, monitor keyboard strokes or capture personal information for use by other parties.

Lone Oak Pharmacy, Inc. and loneoakpharmacy.com do not install any tracking software or spyware on your system, or collect personal information about you and your browsing habits. Any personally identifiable information gathered about users is with the consent of the user, and all possible uses for the data are outlined at the time the data is provided. We take the security of your personal information seriously, and work hard to maintain a safe and secure site for your use.

CHANGES TO OUR POLICY. We reserve the right to modify, change or amend this policy at any time. Please check this policy periodically for changes. The use of information that you provide us now is subject to the privacy policy in effect at the time of use. Use of this loneoakpharmacy.com website after modification of this policy is deemed to constitute your consent to this policy as amended.

As our business changes, we will continue to implement new technologies and improve the services and features we provide. This privacy policy and the Terms & Conditions will be updated to reflect these changes. The use of information that we gather now is subject to the privacy policy in effect at the time of use. If there are changes or additions to this privacy policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have.

It is your responsibility to review our privacy policy and Terms & Conditions for changes.